Advanced Combat Tracker Forum Index Advanced Combat Tracker
Advanced Combat Tracker Forums
Alternate Forums

HomeHome
FAQFAQ
SearchSearch
MemberlistMemberlist
UsergroupsUsergroups
RegisterRegister
ProfileProfile
Log in to check your private messagesLog in to check your private messages
Log inLog in

Welcome
Welcome to Advanced Combat Tracker.

You are currently viewing our boards as a guest, which gives you limited access to view most discussions and access our other features. By joining our free community, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, and access many other special features. Registration is fast, simple, and absolutely free, so please, join our community today!

Trouble upgrading to new version

 
Post new topic   Reply to topic    Advanced Combat Tracker Forum Index -> Technical Support
View previous topic :: View next topic  
Bbert



Joined: 28 Mar 2008
Posts: 3
 PostPosted: Fri Mar 28, 2008 2:38 am    Post subject: Trouble upgrading to new version Reply with quote Back to top
I am running version 2.6.4 Release 183.

When I start up ACT it tells me there is a new version available 2.7.0 Release 184.

I hit the Download button. It downloads then tells me to hit the Update button

I hit the Update button, it tells me it will shutdown Act and restart it is this Ok? I click yes

It shuts down ACT, my cursor indicates something is running in background, ACT restarts

It is still version 2.6.4 Release 183, new version is available do you want to download?

What am I missing here?
 
Bbert



Joined: 28 Mar 2008
Posts: 3
 PostPosted: Wed Apr 02, 2008 11:11 pm    Post subject: Reply with quote Back to top
so no ideas on what I'm doing wrong?
 
rotaryturbo



Joined: 03 Apr 2008
Posts: 2
 PostPosted: Thu Apr 03, 2008 4:12 am    Post subject: Reply with quote Back to top
Same thing is happening to me as well. Not sure what is going on?
 
Aditu
Site Admin


Joined: 27 Nov 2007
Posts: 199
 PostPosted: Thu Apr 03, 2008 4:19 am    Post subject: Reply with quote Back to top
Something that may impede the EXE from being overwritten. Such as the program still running, EQ2 running and taking too much CPU time for ACT to close before the updater attempts to overwrite, Explorer or AV locking the file for some reason, insufficient privileges on some messed up Vista security option...
 
Bbert



Joined: 28 Mar 2008
Posts: 3
 PostPosted: Sat Apr 05, 2008 9:26 am    Post subject: Reply with quote Back to top
well I've been trying to run the update everytime I start up ACT, and just now it worked!

don't know what changed, but the problem is resolved so I'm happy parser now
 
Littlelove



Joined: 17 Feb 2008
Posts: 6
 PostPosted: Sun Apr 06, 2008 6:00 am    Post subject: Reply with quote Back to top
I seem to be having the same problem. Closed out eq....tried but no luck. Shut down all AV...no luck. Not running Vista. Restarted comp with nothing else running...still nothing. So kinda lost now on what to do
 
Uyaem



Joined: 09 Apr 2008
Posts: 1
 PostPosted: Wed Apr 09, 2008 5:34 pm    Post subject: Reply with quote Back to top
@Aditu
The event handler on the "Yes" button seems to be broken or not working right anymore...
Maybe the updater file name it's looking for is wrong or outdated?
Anyway, there is no error message and it's happening under WinXP SP2 too.

What you need to do as a user (workaround):
- Run ACT, you get the popup "a newer version" blahblah
- Click download
- Click update (confirm with yes)
- ACT will now close down, but the updater window will remain opened.
- Close the updater window
- Use Windows Explorer to navigate to the folder you installed ACT in (something like C:\Program Files\ACT
- You will find a file named "Update 2.7.0.186.exe" or similar.
- Run this file once by double clicking it, completing the update process.
 
Jacaou



Joined: 03 Mar 2008
Posts: 2
 PostPosted: Fri Apr 11, 2008 10:31 pm    Post subject: Reply with quote Back to top
THANKS UYAEM!

that worked.
 
garath



Joined: 24 Apr 2008
Posts: 1
 PostPosted: Thu Apr 24, 2008 12:06 am    Post subject: Reply with quote Back to top
Uyaem wrote:
@Aditu
The event handler on the "Yes" button seems to be broken or not working right anymore...
Maybe the updater file name it's looking for is wrong or outdated?
Anyway, there is no error message and it's happening under WinXP SP2 too.

What you need to do as a user (workaround):
- Run ACT, you get the popup "a newer version" blahblah
- Click download
- Click update (confirm with yes)
- ACT will now close down, but the updater window will remain opened.
- Close the updater window
- Use Windows Explorer to navigate to the folder you installed ACT in (something like C:\Program Files\ACT
- You will find a file named "Update 2.7.0.186.exe" or similar.
- Run this file once by double clicking it, completing the update process.


Had the same problem. Running XP. This fixed it.
 
Display posts from previous:   
Post new topic   Reply to topic    Advanced Combat Tracker Forum Index -> Technical Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Community Chest